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[fruitful_tab title=”Q: How does the SkyWater Atmospheric Water Generator (AWG) work?”]

A: An atmospheric water generator (often abbreviated as AWG), is a device that extracts water from humid ambient air. Water vapor in the air is condensed by cooling the air below its dew point. An atmospheric water generator is very useful in locations where pure drinking water is difficult or impossible to obtain, as there is almost always a small amount of water in the air. In a atmospheric water generator, a compressor circulates refrigerant through a evaporator coil which cools the air surrounding it, lowering the air’s dew point and causing water to condense. A controlled-speed fan pushes filtered air over the evaporator and condenser coils. The resulting water is then passed into a collection tank and then onto an external holding tank with purification and filtration systems to keep the water pure. AWG units are humidity and temperature driven; meaning the higher the humidity in the atmosphere the more water the machine will produce.

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[fruitful_tab title=”Q: Is there enough water in the air to produce water every day?”]

A: There are 6 to 7 trillion gallons of water in the atmosphere at any given time. This is constantly made from the sun heating our vast ocean and the natural process is continuous.

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[fruitful_tab title=”Q: How does the SWI AWG perform in areas of low humidity?”]

A: Low humidity conditions are a challenge for any AWG system since they depend on the relative humidity. The system will not produce water during the day in deserts or in very hot climates due to less humidity. However in those conditions it will still produce water at nights because of higher humidity and lowered dew point.

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[fruitful_tab title=”Q:Can I really get pure drinking water from air that may have so many impurities in it?”]

A: Absolutely! Humidity is part of the earth’s hydrologic cycle. The water that is produced by the AWG converting moisture in the air to water contains no contamination, bacteria or other microorganisms.The SWI AWG includes air filtration system that remove particulate matter smaller than .01 microns and any harmful bacteria/contaminants. It also includes Water filtration system which is extremely effective and efficient and utilizes multiple safeguards as well as Ultra Violet light to destroy all bacteria, viruses and organic matter, ensuring that the water is purified and kept pure at all times.

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[fruitful_tab title=”Q:What about bacteria or other germs?”]

A: The SWI AWG system uses an Ozone Generator that utilizes Ozone (Natures Cleanser) to eliminate any micro organisms, including bacteria and viruses. Ozone has been used for over 50 years to purify water and is accepted by the United States Public Health Service as a standard methodology for water treatment. Test results of water generated from the atmosphere by SWI AWG technology has been measured and shown the water to be fresh and clean, far exceeding local State requirements.

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[fruitful_tab title=”Q:What about bottled water? Isn’t that safe and pure?”]

A: Many articles have been published revealing that some bottled water is really only reprocessed tap water. Some government studies have shown over 30% of the bottled water tested to be unsafe for humans.

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[fruitful_tab title=”Q:Is water produced by an AWG better than bottled water?”]

A: Water produced by an SWI AWG is the best water on earth. Bottled water in many cases is filtered city water processed in a manufacturing plant. Other bottled water is “spring” water and there are no guarantees that it is truly pure and contaminant free.

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[fruitful_tab title=”Q: What does pH mean for water?”]

A: The indicator for acidity or alkalinity is known as the pH value. A pH value of 7 means a substance is neutral; water with a pH lower than 7 is considered acidic and with a pH greater than 7, water is considered alkaline. The normal range for pH in surface water systems is 6.5 to 8.35. The range in an SWI AWG is 6.5 to 7.5.

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[fruitful_tab title=”Q:Is taking water from the atmosphere harmful to the environment?”]

A: Not at all! Water is constantly evaporating into the air. First more than 70% of Earth’s surface is covered with water. Due to hydrologic cycle water is continuously evaporated from the oceans adding humidity to atmosphere. Also we condense humidity every day using dehumidifiers and air conditioning systems in homes, buildings and cars. Moisture is then returned to the atmosphere when it evaporates. AWG acts as a catalyst in enhancing the hydrologic cycle and hence is beneficial as green technology.

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[fruitful_tab title=”Q:How often do we need to change the air/water filters?”]

A: Depending on the quality of ambient air the air filter needs to be cleaned every week and changed every 6 months. The water filters need to be changed every 3 months.

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[fruitful_tab title=”Q:What compliance standards does the SWI AWG conform to?”]

A: The SWI AWG machine conforms to European Community Safety Compliance Standard. The water quality meets and exceeds US EPA, BIS and WHO Norms/Standards for water quality.

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[fruitful_tab title=”Q:What sort of power does the machine require?”]

A: The SWI AWG machine works on 440V, 3phase, 50Hz power supply. Also machines are available in 220V, 1phase, 50Hz specifications on request.

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[fruitful_tab title=”Q:How much power does the machine consume?”]

A: Power consumption is dependent on the production capacity of each machine. SWI AWG machines consume less than half power compared to that of nearest competitors thanks to the patented State-of-Art technology.

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[fruitful_tab title=”Q:Can the SWI AWG run on alternative non-conventional power source?”]

A: Yes, the AWG machine can be run on any alternative power source. SWI offers custom power hybrid solutions to meet individual customer needs.

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[fruitful_tab title=”Q:What is the product design life cycle?”]

A: If the machine is used as designed and as specified in the owner’s manual with proper annual and timely maintenance procedures are performed, then the unit will operate for over 10 years.

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[fruitful_tab title=”Q:What are the typical working conditions for the SWI AWG?”]

A: Within the external conditions of relative humidity (35 to 100%) and temperature (22 to 45 degrees centigrade) the SWI AWG will make water and the quantity made corresponds to the temperature/humidity condition. The SWI AWG will deliver its rated capacity as long as the relative humidity levels are over 75% and corresponding temperature is between 25 to 32 degrees centigrade. The water yield will increase or decrease based on whether the temperature/humidity conditions are better or worse.

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[fruitful_tab title=”Q: Does the machine work indoors and how much space does it require?”]

A: Since the AWG machines depend on the humidity of atmosphere, it is preferred to install the machines outdoors. Or if installed indoors, provision for fresh supply of outside air is required to increase the water making efficiency of the machine. This space that require for 500 & 1000 litre capacity machines is 166 X 110 Centimetres & 211 X 133 Centimetres floor area respectively

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[fruitful_tab title=”Q: Will the SWI AWG work in air-conditioned environment?”]

A: Yes, as long as the humidity in the room is not less than 40% and temperature not below 22oC. However, the water yield will be less as compared to outdoor application.

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[fruitful_tab title=”Q: What is the service back up offered?”]

A: In India the company provides one year free service every 4 months during the first year after purchase or the warranty period. For subsequent services, SWI offers various Annual Maintenance Contracts to suit individual customer interests/needs. Although the technology is patented it is similar to air-conditioning technology so most AC technicians can handle simple maintenance procedures.

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[fruitful_tab title=”Q: What is the warranty?”]

A: There is a one year manufacturer’s warranty on all the machines from the date of purchase.

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[fruitful_tab title=”Q: Is the product portable and how much does it weigh?”]

A: The SWI AWG 1000 liter machine is portable and weighs no more than 450 Kgs. It can be towed on simple flat bed trucks along with diesel generators so as to move it easily to any location.

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[fruitful_tab title=”Q: Is there an internal provision for storing water in SWI AWG?”]

A: No provision within the AWG is made to store the water made to avoid contamination and formation of bacteria especially when the machine is not used for longer periods of time.

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[fruitful_tab title=”Q: Where is the SWI AWG’s manufactured?”]

A: These machines are indigenously made in their facility in Hyderabad, India. However most of the critical system components are imported from USA/Europe.

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[fruitful_tab title=”Q: Who should you contact in case of a problem?”]

A: You should call the dealer/distributor where you purchased the AWG.

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[fruitful_tab title=”Q: Is it expensive to produce water with an Skywater AWG?”]

A: AWG machine are dependent on humidity, in places where there is more relatively humidity on an average 50%, water can be generated using minimum amount of energy. The cost per litre is depended on local electricity costs, one liter of water generated by AWG will cost about 1-2 Rupees if your RH% is more than 50% and the unit is placed perfectly where fresh air circulates.

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[fruitful_tab title=”Q: Will water produced from the air in my home or offices have a funny taste or smell?”]

A: Absolutely not. The system employs special filters to remove any unpleasant tastes or odour that may be present in the air. The result is fresh and delicious drinking water in its purest form.

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[fruitful_tab title=”Q: How does the cost and quality of bottled water compare with AWG water?”]

A: The AWG units can produce water of better quality more economically.

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[fruitful_tab title=”Q: Why do I need AWG to bring me water anyway? What is wrong with the water I get from my tap?”]

A: Numerous articles have written giving warning about the amount of impurities that are contained in public drinking water supplies as well as the vulnerability of public water supplies. The only way to be absolutely certain that your drinking water is really pure and safe is to produce it yourself with an AWG.

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[fruitful_tab title=”Q: Are there any other benefits by having an AWG in my home or office?”]

A: Yes! The AWG purifies the air and also acts as a dehumidifier, Air Purifier, plus

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[fruitful_tab title=”Q: Does the Skywater AWG meet current EPA testing standards?”]

A: It more than meets the current standards of the US Environmental Protection Agency (EPA), World Health Organization (WHO) and Bureau of Indian Standards (BIS) norms. It also meets European safety standard (CE).

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